Position Details: Program/Delivery Lead (JOB CODE - 240)

Description:

At Ignitho, we’re on the lookout for dynamic and experienced professionals who are ready to roll up their sleeves and make a real impact in our India operations. If you thrive in a scale-up environment and have a passion for delivering excellence, we want to hear from you!

What You’ll Do:

- Deliver Excellence: Lead multiple Digital and Data Engineering projects on time and within budget.
- Be a Mentor: Act as a technical expert to ensure smooth project execution aligned with customer expectations.
- Drive Growth: Develop and nurture strong, trust-based relationships with clients to ensure continued account growth.
- Ensure Satisfaction: Monitor account health and implement effective project governance for high customer satisfaction.
- Spot Opportunities: Identify new opportunities and design solutions that meet customer needs.
- Plan Teams: Structure teams for current and upcoming projects while coordinating with recruitment for timely hiring.

What We’re Looking For:

- Experience: 15+ years in a similar role within the IT services industry.
- Skills: Strong communication and interpersonal skills with a deep understanding of IT managed services.
- Knowledge: Experience with AI-led solutions is a distinct advantage.
- Multitasking: Proven ability to manage multiple projects and global customers simultaneously.
- Revenue Focus: Comfortable handling multi-million revenue scales and owning revenue targets.

Ready to Take the Next Step?
If you’re passionate about driving success and innovation, we invite you to apply for this exciting opportunity. Join us in shaping the future of technology!

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